A couple of steps link the pool terrace and the shore, so its really easy to flit between the two. Dear Guests, thank you for choosing TUI BLUE Caravel for your holidays and also for taking your time to write this review. Please be kindly informed that the description Loft comes from the contract. Also we noticed a lot of wasps by the hotel main pool, but the hotel cant do much about that! We made a formal complaint with the TUI rep who tried her best to get us moved, it was only on the second week we were offered another room, another loft room next door!!!!!! The buffet area which catered for breakfast lunch and dinner had an unbelievable choice and of the highest quality. The Food Lots of options for both food and drink. Beach is lovely. Lots of places outside of the hotel to book boat trips and quad bikes etc. It is on the hotel requests not to do this but some people are rude and do not respect this. The second day the wardrobe door fell off, fortunately nobody was injured or our claim would be different. I cant think of anything I would change about this hotel . This process is automatic. Also a spa but cant say on this as we didnt use it. We hope to welcome you back in the near future. Also we noticed a lot of wasps by the hotel main pool, but the hotel cant do much about that! Which languages are spoken by the staff at TUI BLUE Caravel? Fridge replenished each day with fresh water and juices. As a 5 star all inclusive the lack of snacks and limited meal times was very poor ! Just make sure you dont book a loft room, which by the way was on the same floor as some staff accommodation so when they had finished their shift at night were very noisy. On a positive note the staff are so friendly and our cleaner was excellent and always had time for a chat. Went with the wife and we were able to relax with a beer, swim in the infinity pool and there were no kids! As we arrived at such a late hour plates of food had been put aside for us and was greatly welcomed. Sea views are easy to come by at TUI BLUE Caravel, because it perches right on the edge of a golden strip of sand. A great and comfortable bed, crisp sheets, lovely calming neutral colours, enough storage, AC, walk in shower, his and her sink - the list could go on! Highly recommend booking to go here in the summer time! 7 nights here end of Sept 22. Our second visit here and it looks like Covid has taken its toll. Despite the hotel asking guests not to reserve a sun bed - this happens, but lets face it - this happens everywhere. Yes, guests have access to a pool, a sauna, and fitness classes during their stay. The staff are very friendly and helpful and Iv never found a hotel that serves such good food . TUI BLUE Caravel Unique Hotel Services & Facilities You've got a long pool that's the right shape for doing laps. For specific enquiries, we recommend calling ahead to confirm. The hotel management didnt seem to care if guests were not happy so I guess us not returning wont be a loss. Our team checks each review posted on the site disputed by our community as not meeting our. Recommended, This hotel is located in a small town of Planos about 45 mins from airport on shuttle bus. Dear Guests, thank you for choosing TUI BLUE Caravel for your holidays and also for taking your time to write this review. However it does need some TLC and maintenance (mentioned above) to warrant being a 5 star experience. Cleaner knocked twice during the week to make sure everything was okay and to give sweet dreams chocolates, which was kind.Only negative was the hotel really must stop people putting towels on sunbeds then going for breakfast. One small wardrobe, a length of workspace and two small bedside tables with no drawers. The staff were brilliant couldnt do enough for us. I booked originally over the phone and went through the various room options, and decided to pay the additional almost 500 for the said room. The hotel manager was always around and was very polite and friendly. Our favourite night was when we visited the Culinarium - the food was phenomenal and we would have booked to come back and pay if there had been room. Really cant fault this hotel. Dear Guests, thank you for choosing TUI BLUE Caravel for your holidays and also for taking your time to write this review. Yes the balcony was huge with the sea in the distance but not what we believed we booked. The bar and restaurant staff are good at remembering your order. Zante Town is close by on a local bus or taxi - 1.60 each way or 15 in a taxi. Tui also run excursions, one of which we went on to smugglers cove. In addition the food was also good and the hotel is in a great position away from the hustle and bustle of the main resort but within easy walking distance - and no wrist bands yippee. You can find this information at the BLUE app and also our staff is always happy to help. Your feedback is very important to us we will share your comments with the responsable departments to improve our services.Please be kindly informed as the sun rotates its impossible to have a room that has sun all day long. a selection for everyone . Pointless. The loungers on the grass could definitely do with some maintenance/an upgrade as they are chipped and looking worse for wear. The staff in the restaurant and bars were very attentive and helpful. The drains in the bathroom smelt badly on the first few days but got better as the week went on. Thank you to all the amazing staff and management for my experience at the Caravel, it is definitely a hotel Ill revisit in the future if I get to have a cheeky break again without my kids. Beach was a stones throw away, with nice warm water. Apart from them, our tea menu offers delicious toppings such as pearls, pudding, aloe vera, lychee jelly . Room - I was very impressed with mine (block 7) not sure if others are still due a refurb, but I found mine to be very chic, stylish and modern. Plenty or sunbeds in different areas. The staff were brilliant couldnt do enough for us. Also had a bottle of wine awaiting on arrival - all great touches. Many kind regards George Balaskas Hotel General Manager, Just returned from a fabulous weeks stay here. Service - tables always cleared immediately when you finished eating. In ours the water was running brown and there was a constant sewage smell in the bathroom. Dinner has three theme nights, Greek, Gala and seafood, all were really good. other TUI hotels weve stayed at they are bigger, so we felt a little unsafe leaving our valuables that wouldnt fit in, outside of the safe. Yes, guests have access to a pool, a sauna, and fitness classes during their stay. Thought one of the pools was supposed to be heated but it wasnt. from reception to service staff were extremely friendly and engaged with everyone. We will share your lovely comments with the whole team. Book TUI BLUE Caravel, Tsilivi (Planos) on Tripadvisor: See 1,213 traveller reviews, 2,277 candid photos, and great deals for TUI BLUE Caravel, ranked #13 of 71 hotels in Tsilivi (Planos) and rated 4.5 of 5 at Tripadvisor. For me, currently Tui Blue Caravel isnt 5 star but has the potential to be. On a daytime the pool area was amazing, we enjoyed the pool and beds, no hassle , very relaxing. other TUI hotels weve stayed at they are bigger, so we felt a little unsafe leaving our valuables that wouldnt fit in, outside of the safe. We have stayed in TUI hotels for years but we did not find the staff that friendly, even trying to make conversation was hard work. White towels are just in the rooms.The Management Presentation takes place every thursday at 9pm. Really cant fault this hotel. We hope to welcome you back in the near future. Location-wise, youve got a handful of local bars and tavernas within 10 minutes stroll. This was reported, the wardrobe was repaired but the socket stayed the same until we vacated the room. My only feedback would be to have a bigger safe, as in. Review tags are currently only available for English language reviews. A few shops, boat trip organisers and car hire quads etc. Tui also run excursions, one of which we went on to smugglers cove. At. You'll have one visit included in your stay. The staff were brilliant couldnt do enough for us. Payments made by partners impact the order of prices displayed. Room - I was very impressed with mine (block 7) not sure if others are still due a refurb, but I found mine to be very chic, stylish and modern. The loungers on the grass could definitely do with some maintenance/an upgrade as they are chipped and looking worse for wear. Having looked on both the TUI and Caravel website there is no mention of a so called loft room, certainly when booking I would have questioned the size of the room, which I was told was 40mts . Snack Bar was quick to get served - would have been good to have some options to grab and go like in other all inclusives, however maybe this is to reduce the need for bins and rubbish. All I can say is amazing. We will share your lovely comments with the whole team. We stayed for 7 nights at the end of September. Plenty or sunbeds in different areas. Same for some cushions in the bar area and stains/marks on walls (mostly near the AC/ventilation points). This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The hotel management didnt seem to care if guests were not happy so I guess us not returning wont be a loss. The service was great, the staff were always walking around and would bring drinks to your bed, great service and really happy team. I booked originally over the phone and went through the various room options, and decided to pay the additional almost 500 for the said room. Liked the young band outside, the Elton Night and Casino Night most. What food & drink options are available at TUI BLUE Caravel? But $200 for a massage !!!!! Please see our partners for more details. The island didnt need to win me over as it already has my heart but now so does this hotel! Staff were on hand to assist and advise on dishes. We are sorry to hear that you didnt enjoy your stay with us. Claim your listing for free to respond to reviews, update your profile and much more. Are there opportunities to exercise at TUI BLUE Caravel? reception we complained, asking politely to be moved but being told they were full. Plagos Beach Hotel, Tsilivi (Planos) 29100 Greece, Lock in the lowest price from these sites. When I went into a closed restaurant one night at 10pm and asked why the waiter just shrugged. Firstly - swim up rooms. We are more than happy that you enjoyed your stay with us. Yes, free parking is available to guests. And on the dining front, there's a buffet place and an la carte restaurant to choose from. I booked originally over the phone and went through the various room options, and decided to pay the additional almost 500 for the said room. We did some water sports a short walk away - very reasonably priced. Tripadvisor performs checks on reviews. The hotel itself is nice, its in a beautiful location. Floors: 3. Our second visit here and it looks like Covid has taken its toll. Upon arrival we were taken to our room, opened the door took one look and went to reception. Unfortunately we were unable to stop at the cove and the second swim stop was cancelled, so became more of a ferry rather than a trip. Claim your listing for free to respond to reviews, update your profile and much more. The second day the wardrobe door fell off, fortunately nobody was injured or our claim would be different. From what I understand, this hasnt always been a TUI Blue hotel, and I think with some maintenance, it could definitely be closer to a 5 star. Unless you pay 15 charge a round to have room service !! The food is good if you like repetitive meat, Ive never lost weight on an AI but did this time and trust me, I eat everything. We are very happy that you enjoyed our staff service and the food. Mini bar was always topped up daily with free drinks and the maids did an excellent job. Yes, it offers reduced mobility rooms and facilities for disabled guests. Yes, guests have access to a pool, a sauna, and fitness classes during their stay. Despite the hotel asking guests not to reserve a sun bed - this happens, but lets face it - this happens everywhere. Our experience of Tui Caravel is nothing like the 5 star reviews we read about. Such a pity as our first visit was excellent. Most by the main pool are reserved or occupied by 9am. It was also not a great experience watching the feral cats spraying on the outside seating cushions at night and most of the cushions were stained and some missing. The hot tub was cold but after speaking to reception a guy was straight up and rectified it . Come on tui !! I told him we did not book a loft room and showed me the booking. We are thrilled to read that you enjoyed your stay at TUI BLUE Caravel Resort & Spa. We are more than happy that you enjoyed your stay with us. However it does need some TLC and maintenance (mentioned above) to warrant being a 5 star experience. Absolute bliss! We were a bit dubious about the all inusive option with regards to other hotels experienced but this hotel was fantastic and second to none. Lots of places outside of the hotel to book boat trips and quad bikes etc. We made a formal complaint with the TUI rep who tried her best to get us moved, it was only on the second week we were offered another room, another loft room next door!!!!!! Read More Testimonials The Staff Staff are a credit to the hotel, in terms of speed, friendliness, and professionalism. This was our 8th trip to tsilivi and decided as a treat we would book this hotel , with a swim up pool room! The variety is great- lots of original fruit smoothies and teas with cheese foam. Even the toilet seat was stained yellow - not great for a four star hotel. The view is incredible, plenty to do around the hotel and the staff was always on top form and made sure you were happy. Poolside activities available for those who wished. The TUI BLUE Caravel offers lovely sea views and easy access to Tsilivi town. We hope to welcome you back in the near future. 4.5 Excellent 1,321 reviews #14 of 70 hotels in Tsilivi (Planos) Location Cleanliness Service Value Travellers' Choice Sea views are easy to come by at TUI BLUE Caravel, because it perches right on the edge of a golden strip of sand. We later discovered two other couples from the same block had been moved the next day. Dear Guests, thank you for choosing TUI BLUE Caravel for your holidays and also for taking your time to write this review. Dear Guests, thank you for choosing TUI BLUE Caravel for holidays and also for taking your time to write this review. The hotel pool towels are grey and blue. The drains in the bathroom smelt badly on the first few days but got better as the week went on. Kind regards, George Balaskas Hotel General Manager. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. Our second visit here and it looks like Covid has taken its toll. From what I understand, this hasnt always been a TUI Blue hotel, and I think with some maintenance, it could definitely be closer to a 5 star. Needs improvement, Dear Guests,thank you for choosing TUI BLUE Caravel for your holidays and also for taking your time to write this review.We are very happy to read that you were satisfied with our staff. Is parking available at TUI BLUE Caravel? ARCHELON is an organisation to protect the sea turtles. Definitely recommend this place and for me to think this still 4 years on it shows how good this place impacted me as I have not found anything better. The fabulous spa photos Tui and Caravel display are a total misrepresentation!Ill just post our photos and you can see for yourselves.Only pro was hotel staff and food.More, Dear Guests,thank you for taking your time to write this review. Myself and my wife visited here in July 2018 but have not found any holiday up to scratch with this place, we just had our honeymoon but honestly wish I waited and booked our honeymoon to return back here. I LOVED the design and interiors of our room. As we arrived at such a late hour plates of food had been put aside for us and was greatly welcomed. Which languages are spoken by the staff at TUI BLUE Caravel? a big thank you, Dear Guests,thank you for choosing TUI BLUE Caravel for your holidays and also for taking your time to write this review.We are more than happy to read that you enjoyed your stay with us. We later discovered two other couples from the same block had been moved the next day. However it does need some TLC and maintenance (mentioned above) to warrant being a 5 star experience. The food at both the buffet and cullinarium were good and we found the cocktails to be lovely although they definitely varied in strength! Many kind regardsGeorge BalaskasHotel General Manager. The island of Zakynthos is famous for the sea turtles. Zakynthos Town is within easy reach, too - it's just 15 minutes' drive away. You get one free visit so book this as soon as you get your room number! Would love to return some day xx, What a fantastic hotel , we booked a sea view room with jacuzzi and it was well worth every penny . We will share your lovely comments with the whole team. 2 outdoor pools (The outdoor pools here comes lined with a terrace and loungers) Health & Beauty The gym is stocked with all the essentials for working out, like treadmills and resistance machines. Most by the main pool are reserved or occupied by 9am. Really cant fault this hotel. We also ate out four times because of this. Poolside activities available for those who wished. Zante Town is close by on a local bus or taxi - 1.60 each way or 15 in a taxi. Watching ppl get into the freezing pool was entertaining lol . You'll pass by the golden beaches of Vassilikos and Marathonisi, a pine-clad islet dubbed 'Turtle Island'. Unfortunately we were unable to stop at the cove and the second swim stop was cancelled, so became more of a ferry rather than a trip. 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