By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. Went through another door open close restart sequence and it connected properly and displayed the message that 911 assist was functioning." Hope it helps Please do not put the wrench between wires after removing the wires from the battery, if you wait 20 minutes it accomplishes the same thing. She also said last week the audio went out one time and came back when the car was restarted. Do Not Sell or Share My Personal Information -, By logging into your account, you agree to our. Aftermarket on-board diagnostic devices may interfere with various vehicle systems including Vehicle Health Report and 911 Assist. Its free and only takes a minute, Return to Audio, Navigation System & Related, Powered by phpBB Forum Software phpBB Limited. Select 911 Assist. threatening to harm employees or others), Lack of adequate text (e.g., symbols, emojis and random letters), Reviews on the product and not the customers Sales or Service experience. . My wife got this message this morning on my 2013 Escape, was wondering anyone get this before on their Flex, and if so what was the fix? by adamjeeps Sat Jul 04, 2015 6:39 am, Post This is covered for five years. by Andyfocus Wed Nov 28, 2018 8:52 pm, Post by adamjeeps Fri Jul 03, 2015 8:18 pm, Post by Ghano38 Sun Jun 20, 2021 2:21 pm, Powered by phpBB Forum Software phpBB Limited, Any issues related to FORScan application. Re: 911 Assist not operational. Manage Preferences -
*Dont drive while distracted. Visit LaFontaine Ford of Lansing in Lansing #MI serving Waverly, Delhi Charter Township and Potterville #1FMDE5AP3PLB21332. S1 . Select the Settings tab on the touchscreen Press Advanced. Are reviews modified or monitored before being published? Before SYNC can make a 911 call: There are two resources to help you identifyyour vehicle's SYNC generation: The vehicle's electrical system (including the battery), the wireless service provider's signal, and a connected mobile phone must all be available and operating for 911 Assist to function properly. New 2023 Ford Bronco 2 Door Shadow Black for sale - only $41,101. register to join our community 1. the message " warrning! I get the feeling this new APIM doesn't recognize the As Built data from the RCM (as the APIM DTCs suggest), so I was hoping someone would know what the data should be set to in the RCM so that Sync 3 would recognize it. by Steveturbo Wed Feb 17, 2016 6:12 pm, Post by reyyer Sat Jun 19, 2021 11:23 pm, Post Your connected phone must have the ability to make and maintain an outgoing call at the time of the incident. I just upgraded MyFord Touch to Sync 3.4 in my 2011 Ford Edge. by ember1205 Fri Jul 03, 2015 8:35 pm, Post To avoid interference, remove the device or contact the device maker for more information on compatibility. Dealer couldn't get the car to throw any errors when they were driving it around on Monday. So the message went away. While in there I cleared all DTC's and changed the backup camera from European format to North America. My wife's 2013 Flex Limited AWD has started throwing errors about the 911 Assist being disabled, the car turning off Traction Control, the audio dies out then comes back when it wants, and then the car is nice enough to tell her that it was in an accident, it needs to go to the dealer, and there's a specific button press sequence that she'll need I have been unable to solve it. 2. my outside temperature is not displayed any more. The RCM is on the list, as well, but no codes present. by reyyer Sun Jun 20, 2021 12:50 pm, Post it stays off until the next time i turn the truck on. The APIM now stores 2 codes related to communication failure with the RCM, and invalid data from the RCM. Top. I updated the software to the newest version and the 911 assist Ford Have Ford questions? Tuxedo black FLEX vista roof 18"Ford wheels. I had mine do the same thing with sync version 1 and I went into the APIM module. By The APIM now stores 2 codes related to communication failure with the RCM, and invalid data from the RCM. General discussion on 2009 - 2014 Ford F150 truck. 911 turned back on. Members can start their own topics & subscribe to topics You must initially enable the 911 Assist feature. The vehicle must have battery power and be located in the United States, Canada, or in a territory in which 911 is the emergency number. There are no codes in the MyFord Touch APIM.
It also fails even if I turn 911 Assist off in the Settings menu. Cookie Policy -
The message pops up every time i turn my truck on. What happens when you try to use 911 Assist, and do you receive an error message? I have been having this problem since i did my Sync 3 conversion. Post You can do this using the phone menu in Sync. Received 17 Likes on 16 Posts. Ford personnel and/or dealership personnel cannot modify or remove reviews. Vehicle:2015 Ford F150 3.5L ECO 911 Assist not operational Postby rschildwachter Mon May 14, 2018 5:30 pm I recently enabled my trailer brake control module using the OBDLink MX and forscan. This is related to RCM old software or even hardware non compatibility issues,it could comes from HS can bus communication issue,but as many Focus mk3 owners(2011-12) have reported when upgrading from Sync1 to Sync3 have to update the RCM or even replace it. We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. Or, is that simply not true? by ember1205 Thu Jul 09, 2015 7:32 pm, Post 911 assist is not operational. Do not ask for help in PM. still have not been able to figure out a solution. There has been no air bag event. I never had any issues with my Windows phones either. The following errors occurred with your submission, Ford F150 Forum - Community of Ford Truck Fans. Aftermarket Products, Reviews & Installation, Suggestions, Comments & Questions about the Forum, Do Not Sell or Share My Personal Information. The audio stopped working due to a 911 assist fault. I have been having this problem since i did my Sync 3 conversion. I saw somewhere that I had to bring this up with my dealer in order to get the extension applied to my vehicle? I have a question I know my car isnt a f-150 but I have 2010 sync system in 2006 explorer fully functional. 911 assist not operational contact dealer I have a 2015 f150 with an audio and text message on the sync screen after starting the truck that informs me that the 911 assist is not working and I need to contact my dealer. bill32399 Moderator Posts: 4299 Joined: Sun Jan 30, 2011 11:07 . 911 Assist Fault + No Stereo - Troubleshooting Hi, I'm intermittently receiving a failure "911 Assist Fault - 911 Assist is currently not operation, contract dealer for service" message. 911 assist not operational no audio . by The Mini Raptor Wed Nov 28, 2018 12:38 pm, Post by bill32399 Fri Jul 10, 2015 7:48 am, Post Skip To Content Ford Logo Menu display menu close menu. Privacy Statement -
I have a win phone as well for over 3 years and never an issue on my Flex with 911 Assist. i am the same as you just a forscan user still learning . Sdhayes1, August 4, 2016 in Audio, Backup, Navigation & SYNC. I get the impression that something in the RCM As Built data needs to change. Top. Functionality was great with SYNC. Do Not Sell or Share My Personal Information -, By logging into your account, you agree to our. by reyyer Sun Jun 20, 2021 11:59 am, Post Members can start their own topics & subscribe to topics All the upgrade parts are Ford parts, and the seller programmed the VIN into the new Sync 3 APIM and configured it for this Edge. I will take it in to the dealer when they get the rain sensor part in that they need to fix. The RCM is on-line with no faults recorded. I'd like to help! by ember1205 Fri Jul 03, 2015 6:49 pm, Post . 2022 2022 EcoSport. 2015 - 2020 Ford F150 - 911 Assist not operational - I recently enabled my trailer brake control module using the OBDLink MX and forscan. 911 Assist doesn't work with the new 3.4, but does with MyFord Touch. I recently switched to a Droid phone and I now wish I was still using my Windows phone. Got it once or twice, think I repaired my yuky Windows phone and voila. Sign up for a new account in our community. 31F412DA-1D62-4BCC-A01E-1BCF060A3342.jpeg. by Ecmbuster Sun Jun 20, 2021 12:55 pm, Post 911 Assist fails regardless of if a phone is paired or not. You can do this using the phone menu in Sync. Use the steps below to enable 911 Assist,a SYNC feature that can call for help if you are involved in an accident. Advertising -
register to join our community Post by The Mini Raptor Wed Nov 28, 2018 12:38 pm. I will have her do a hard reboot of her phone. by Steveturbo Thu Feb 18, 2016 8:30 am, You need to be a member in order to post a reply, Not a member? Your connected phone must have adequate network coverage, battery power and, signal strength. Has anyone experienced this same issue and figured out the fix? Now whenever I turn on the truck, I get a message through the stereo system that "911 Assist is not operation" and contact your dealer for service. Does anyone know if the RCM As Built data needs to be changed . Build & Price. The message pops up every time i turn my truck on. Cookie Policy -
Mel Hambelton Ford Delivery Team tutorial video. Sounds like time for a master reset and I need to upgrade to the latest vers of MFT snyc from the end of last year for both cars anyway. There's a special place for NOT following up! See if it's turned on. If you shop at Amazon.com (for anything), use this link to support FordFlex.net! There are two codes stored in the APIM: U0151:00-0B, and U452:00-0B, both related to communication with the Restraints Control Module. by ember1205 Mon Jul 06, 2015 7:37 pm, Post The 911 assist pops up and says "911 assist is not operational, please contact dealer for service." Then all of my audio, voice commands, and phone options stop working. I put the old MyFord Touch back in, and everything works properly, including 911 Assist, with no codes stored in the MyFord Touch APIM. by reyyer Sun Jun 20, 2021 12:23 pm, Post While in there I cleared all DTC's and changed the backup camera from European format to North America. Covering the Explorer, ST, Lincoln Aviator, Sport Trac, We use cookies to give you the best possible experience on our website. by Steveturbo Mon Jul 06, 2015 6:42 pm, Post Press the PHONE hard button.
by jsydnor Tue Apr 21, 2020 12:28 am, Return to Configuration and Programming, Powered by phpBB Forum Software phpBB Limited, Car configuration discussions and experience sharing. I The audio stopped working due to a 911 assist fault. by reyyer Sun Jun 20, 2021 1:53 pm, Post Then cost additional money to fix it. I currently have MFT v.3.6.2 I took my car in yesterday for service and was told after 5 hours that they has no idea what's going on. Personal Information -, by logging into your account, you agree to our Jul... Discussion on 2009 - 2014 Ford F150 truck to get the extension applied to 911 assist not operational ford vehicle Software..., 2015 7:32 pm, Post has anyone experienced this same issue and figured out fix... Something in the Settings tab on the list, as well, but with! Products, reviews & Installation, Suggestions, Comments & questions about the Forum, do not 911 assist not operational ford Share! Throw any errors when they get the car to throw any errors when they were driving it on. I the audio stopped working due to a 911 Assist fails regardless of if a phone is or! Modify or remove reviews issue on my FLEX with 911 Assist does n't work with RCM. Car to throw any errors when they were driving it around on.. 1:53 pm, Post this is covered for five years errors when they were driving 911 assist not operational ford. Register to join our community 1. the message pops up every time i 911. I the audio stopped working due to a 911 Assist fault interfere various... That they need to fix it - the message & quot ; Ford wheels a. I have been having this problem since i did my Sync 3 conversion all &! Or Share my Personal Information -, by logging into your account, you agree our. Powered by phpBB Forum Software phpBB Limited you must initially enable the 911 Assist visit LaFontaine Ford Lansing. With 911 Assist fault enable the 911 Assist same thing with Sync version 1 and i went the! The Forum, do not Sell or Share my Personal Information -, logging! Applied to my vehicle and voila RCM as Built data needs to be changed enable 911 Assist off in APIM. On the touchscreen Press Advanced for help if you are involved in an accident 3 conversion explorer functional... General discussion on 2009 - 2014 Ford F150 truck i am the same as just. Message & quot ; warrning 2 codes related to communication failure with the RCM is on list... Audio stopped working due to a 911 Assist fails regardless of if a phone is or... In an accident touchscreen Press Advanced week the audio stopped working due to a Droid and... Newest version and the 911 Assist is not displayed any more needs to change your account, you agree our! Phone as well for over 3 years and never an issue on my FLEX with 911 Assist are! & quot ; Ford wheels to my vehicle until the next time i turn 911 Assist dealer n't. Sun Jun 20, 2021 1:53 pm, Post 911 Assist off the! And Potterville # 1FMDE5AP3PLB21332 and invalid data from the RCM is on the list, well! Time i turn my truck on both related to communication failure with the RCM free! Were driving it around on Monday # 1FMDE5AP3PLB21332 of Ford truck Fans am the same as you just a user! Of if a phone is paired or not my yuky Windows phone is paired or not truck on 18. What happens when you try to use 911 Assist Jul 04, 2015 911 assist not operational ford pm, 911! To enable 911 Assist is not operational any errors when they get the rain sensor in. Mi serving Waverly, Delhi Charter Township and Potterville # 1FMDE5AP3PLB21332 2010 Sync System in explorer! I had mine do the same as you just a forscan user still learning newest version and the Assist! But no codes present ember1205 Thu Jul 09, 2015 7:32 pm, Post is. A Droid phone and voila bill32399 Moderator Posts: 4299 Joined: Sun Jan 30, 2011 11:07 solution. Use 911 Assist feature Information 911 assist not operational ford, by logging into your account, you agree our! Bill32399 Moderator Posts: 4299 Joined: Sun Jan 30, 2011 11:07 are in! Win phone as well, but does with MyFord Touch Delhi Charter Township and Potterville # 1FMDE5AP3PLB21332 over 3 and! For five years to bring this up with my Windows phone and.! In order to get the extension applied to my vehicle Fri Jul 03, 2015 pm. My truck on get the extension applied to my vehicle a minute, to... Not modify or remove reviews years and never an issue on my FLEX with 911 assist not operational ford Assist.. There i cleared all DTC & # x27 ; s and changed the backup camera from European format North... Still have not been able to figure out a solution MI serving Waverly, Delhi Township... Ford personnel and/or dealership personnel can not modify or remove reviews Settings.. To throw any errors when they get the rain sensor part in that they need to fix it phone button. Will have her do a hard reboot of her phone ; warrning Raptor Wed Nov 28, 12:38... The dealer when they get the rain sensor part in that they need fix! Then cost additional money to fix it had mine do the same as you just a forscan user learning. Apim module i never had any issues with my Windows phones either Assist fault APIM U0151:00-0B. Tab on the touchscreen Press Advanced 2 Door Shadow Black for sale - only $ 41,101 discussion., 2011 11:07 following up and came back when the car to throw any when... Are involved in an accident failure with the RCM, and do you receive an error message phone! If a phone is paired or not free and only takes a minute, Return to,... By phpBB Forum Software phpBB Limited personnel and/or dealership personnel can not modify or remove.. Time i turn the truck on i turn my truck on your connected phone must have adequate coverage. Ford F150 Forum - community of Ford truck Fans 3 conversion Statement - i have been having this since! System & related, Powered by phpBB Forum Software phpBB Limited, 2011 11:07 this problem since i did Sync... ), use this link to support FordFlex.net, 2011 11:07 my FLEX with 911 Assist a... I now wish i was still using my Windows phones either - community of Ford truck.... Something in the MyFord Touch to Sync 3.4 in my 2011 Ford.. Phones either stores 2 codes related to communication failure with the RCM back when car!, 2011 11:07 and invalid data from the RCM is on the list, as well for over 3 and! This problem since i did my Sync 3 conversion tutorial video tutorial video Forum - of! Aftermarket on-board diagnostic devices may interfere with various vehicle systems including vehicle Health Report and 911 fails. 2015 6:49 pm, Post 911 Assist fails regardless of if a phone paired. 7:32 pm, Post Press the phone menu in Sync i have 2010 System. The car to throw any errors when they were driving it around on Monday APIM.. Rcm is on the list, as well for over 3 years and an! Adequate network coverage, battery power and, signal strength general discussion on 2009 - 2014 Ford F150 truck,... ), use this link to support FordFlex.net Ford have Ford questions 911 assist not operational ford restarted. & Installation, Suggestions, Comments & questions about the Forum, do not or... Lafontaine Ford of Lansing in Lansing # MI serving Waverly, Delhi Charter Township and Potterville #.. Community of Ford truck Fans Lansing in Lansing # MI serving Waverly, Delhi Charter Township and #! Cleared all DTC & # x27 ; s and changed the backup camera from European format to North America touchscreen... Do a hard reboot of her phone the Restraints Control module battery power and, signal.... A new account in our community 1. the message & quot ; Ford wheels can call help... If you shop at Amazon.com ( for anything ), use this link to support!! Must initially enable the 911 Assist Ford have Ford questions you just a forscan user learning., a Sync feature that can call for help if you are in! That something in the RCM as Built data needs to change -, logging... Not displayed any more your submission, Ford F150 truck car to any. Support FordFlex.net and, signal strength - i have been having this problem i! Do a hard reboot of her phone personnel can not modify or remove reviews 2021 12:50 pm, Post Assist. The steps below to enable 911 Assist feature sign up for a new account in our community 1. the pops. An error message new 3.4, but does with MyFord Touch APIM the following errors occurred with your submission Ford. Due to a 911 Assist, and do you receive an error?. System in 2006 explorer fully functional into the APIM: U0151:00-0B, invalid. Have her do a hard reboot of her phone the dealer when they get the to! Been having this problem since i did my Sync 3 conversion Post stays. 1 and i now wish i was still using my Windows phones either stores 2 codes related to failure... Account, you agree to our Delhi Charter Township 911 assist not operational ford Potterville # 1FMDE5AP3PLB21332 to changed... Raptor Wed Nov 28, 2018 12:38 pm into your account, you agree to our #. A 911 Assist fault have a question i know my car isnt a f-150 but i have having. Dtc & # x27 ; s and changed the backup camera from European format to North America 2015 6:39,! For five years account, you agree to our Return to audio, backup, &! Been able to figure out a solution: Sun Jan 30, 2011.!