Your staff made all the difference. When you come across Oskar @ BMW Park Lane, your problems will be solved, your car will be serviced and you will understand the bill. Email : parklane.corporatesales@bmwparklanecorporate.co.uk Telephone : 0370 700 5218 Company Address : BMW Park Lane BMW Park Lane Ltd. 70 Park Lane London United Kingdom W1K 7TT Excellent service from Linda Hegerty, punctual, professional and polite. BMW Group Park lane are proud to be a 2020 supply Partners withbabylon, our team work directly with the factory to ensure that your new vehicle is built exactly to your requirements and offer the very best finance package designed around you. We are currently experiencing issues with our online service booking system and app. My address and contact number is known to you already as part of the original order. If you would like more information on any of the models in our range or to get a bespoke quotation, pleaseemailor call us on 0207 171 1355. Hussein Qureshi was very helpful. Visit BMW Park Lane in London for all new BMW models including 1, 3, 5, 6, 7 Series and M3, M5, M6, X3, X5, Z4, Z8 plus a quality range of approved used BMW cars. Can't fault the dealer, long may the 5-star service continue. We are delighted to read your comments and we will share it with Jordan. Below is the response from their own Head Office ____Thanks for your recent contact with BMW UK Customer Service, your concerns have been passed to me to respond to. Muhammad A. After unexpected problem with my S1000R BMW assistance direct me to the guys in Battersea. to friend. URBAN AUTOMOTIVE. The BMW Warranty means your BMW Approved Used Car has unlimited mileage protection against breakdown and repair costs for parts and labour for a minimum of 12 months*. I've ordered an X5 e45 from their corporate team and Jake A was assigned as my contact person, I've requested a test drive after my order, and on the day of the test drive the first time after making calls to him with no answer and calling BMW and emailing him, two minutes before the test drive he calls and says the car has a puncture! Good Afternoon Beth, Thank you very much for taking the time to leave us a lovely 5 stars review! Linda was professional yet carried a warm and friendly approach which puts you at ease that you (the customer) do indeed come first. Contact dealership Get Car Leasing 020 7514 3559 Visit Website 70 Park Lane, London, W1K 7TT. Diplomatic Finance: Simon Hillyer. | We know the needs of BMW drivers are highly specialised. We are delighted to read your comment and we will ensure to share it with the whole team. In the unlikely event that we are not able to resolve your complaint by the end of the next business day, we will keep you informed of the progress of our investigations and provide our final response in writing with details of our findings any actions undertaken. Unfortunately we will be unable to arrange collection for today. We will share it with Chris and the whole team. Contact us. I cannot rate highly enough how helpful and positive the Team led by Matthew Shardlow and young Billy who talked me through the drive away were. BMW Motorrad Park Lane trading as BMW Park Laneintroduces customers to a selected panel of lenders, which includesBMW Motorrad Financial Services. Verification can help ensure real people write reviews about real companies. They took the car over 3 weeks and to add kept giving me excuses why it was not ready - then also added 180 miles to my mileage. Who is involved in the team? Menu control Park Lane . 667783. We will be unable to process any lease without a credit check and subsequent credit approval. Dont hesitate to get in touch with one of our certified BMW experts. Our commitment to you is to maintain the highest possible retailer standards at all times, whether you are searching for a new . Follow up and communication was spot on. BMW Park Lane | 14,922 followers on LinkedIn. WAYNE MANTON Very efficient service. Arrange a test drive. Never miss a service again with BMW Teleservices, the intelligent ConnectedDrive technology that keeps your BMW service team up to date with the condition of your vehicle. Motorcycle condition, excess mileage and other charges may be payable. BMW Group Park lane are proud to be a 2020 supply Partners with babylon, our team work directly with the factory to ensure that your new vehicle is built exactly to your requirements and offer the very best finance package designed around you.. Based in Central London with a national free home delivery service, our dedicated sales team offer specialised and personal advice on all aspects of . Retail customers only. Best wishes, BMW Park Lane. Our showroom on Park Lane have dedicated teams for New and Used vehicles. Here are 8 tips for writing great reviews. Terms and Conditions apply. To apply for a BMW Apprenticeship click the link below. Email: ken.lightbody@parks.uk.com Tel: 0141 333 8234 . Our business has developed over the years, and more so recently with the launch of the future of the BMW brand with its all electric products. When you drive a BMW, you drive a vehicle that's . We are delighted to read your comment and we will be sure to share it with Chris. Lane Departure Warning; Disclaimer. At the time I the car was leased, with a mind to purchase it. We are delighted that you are confident with our job and recommend us, we will share it with Linda and the whole team. We may also require a copy of your Driver's Licence, a recently utility bill and/or bank statements to verify who you are. Get in touch with us online or on the phone to book your visit. Enjoy competitive servicing prices with no compromise on quality. BMW Park Lane. Email : partner@bmwpartnershipprogramme.co.uk, Company Address :BMW Group Park Lane70 Park LaneLondonEnglandUnited KingdomW1K 7TT, BMW Group Supplier Programme are a credit broker and not a lender, we are authorised and regulated by the Financial Conduct Authority. BMW Park Lane; BMW Park Lane. Only while stocks last. In other words, BMW Motorrad. I have sent your request to the relevant department and I will get back to you the minute I have a response. You can contact us by telephone, email or in writing and your complaint will be resolved in the shortest possible time by the appropriate person. My point of contact was Jordan Mullan. The roads are calling. We will always do our best to meet your delivery requirements. Good Morning Charlotte, Thanks for taking the time to leave us a review. MARTIN DUNN General Manager BMW New, BMW i and Approved Used Sales. BMW Fleet & Business Sales offers company car drivers a strong range of products and services thanks to highly specified models and comprehensive options, combined with low running costs as a result of fuel and emissions-saving technology. Whether it's a service, an accident repair, a new accessory or simply advice you need, we can help. Book a test drive. I recently took my car into BMW Battersea for a service. 10 reviews Ranked #224 of 229 dealerships in London. Administration: Donna Baptiste. Thank you Chris. BMW Motorrad Financial Services offers finance and insurance solutions, helping you ride away on a new or used bike, as well as purchase rider equipment and accessories. Carrying the Park Lane name with pride! Date of experience: June 01, 2020 Authorised dealers provide BMW servicing, service while you wait, routine maintenance, finance, genuine parts, accessories, financial services and corporate sales. We look forward to welcoming you. Ref No. Find out how we combat fake reviews. Our deals are available for both personal lease and business lease. With finance options that can be tailored to suit you, we aim to provide a flexible and personal experience. Good service and very helpful people. Email Address: mail@bmwparklane.co.uk. Will definitely recommend. Our range extends from pannier systems and luggage, protection, benches up to special parts for BMW travel enduros and sporty touring motorcycles. Mark and Abby are total heroes. I simply won't go anywhere else. We are delighted to read your comment and we will be sure to share it with Joshua. replied to. Copyright 2023 BMW Group Supplier Programme, All rights reserved. If you want to know a bit more about car leasing then visit either our Personal Contract Hire (PCH) or Business Contract Hire (BCH) Car Leasing pages. Kept me updated and all my needs were met. BMW Motorrad motorsport director. Our welcoming and knowledgeable team of individuals are here to help make your experience as seamless as possible. Office: 2 Penman Way, Grove Park, Leicester LE19 1ST Registered in England. We may also receive preferential rates for the funding of our bike stock in return for introducing you to BMW Motorrad Financial Services for finance. You will have a 14 day statutory right to withdraw from the agreement. 2023 Trustpilot A/S. If youd be interested in joining our Park Lane Party, please email us. The only place I will take my BMW bike to in the country. Best wishes, BMW Park Lane. From navigation systems to luggage and protective clothing, we have you covered with our vast array of Accessories and Rider Equipment to help you get the most out of your bike. . . It goes against our guidelines to offer incentives for reviews. Kam Pankhania. So disappointing BMW ..What was also shocking is that when I questioned the 21, they made me feel cheap. Can you feel it? Good Afternoon, Thank you very much for your wonderful review! It's been bugging me as I gave a glowing report previously. If you are interested in going, you can find out more about the trip here. On both occasions, your staff was fantastic to work with.I would like to highlight Robbie Masters, who was kind, informative, welcoming and very polite. Well done Hussein and Tony! Ts&Cs apply. I regret buying our current car from BMW ParkLane. General: 01926 333888. 0370 700 5216. Berlin encompasses Pure and Crafted and Motorrad Days, the latter has been running over 20 years in Garmisch-Partenkirchen and this will be the first time in Berlin. Registered No : 667783. We hope to see you soon. This process is known as Know Your Customer (KYC). He understood my needs and gave a very good recommendation.When we had a slight issue, the Retail Manager, Tony Pasztor stepped in and helped resolve the issue.I must add, both Hussein and Tony went out of their way to be helpful and ensure I had a very pleasurable experience dealing with them.Based on my experience, I highly recommend buying a new BMW car from BMW Park Lane. Terrible customer service from the used car sales person. Robbie Masters has always been my point of contact and his support has always been very helpful. As we have the ability to factory order lease cars/vans, you can build your vehicle from the ground up just how you like it! She's exceptionally competent in making sure that all bases are covered. Menu control Park Lane . Authorised dealers provide BMW servicing, service while you wait, routine maintenance, finance, genuine parts, accessories, financial services and corporate sales. Find out how we combat fake reviews. Suggested companies are based on peoples browsing tendencies. I have been trying for over 5 weeks to get someone to come back to me and not one person even answers the email. 1 person found this useful. Listened to me and went the extra mile thereby ensuring that if my wife lets me have another car hell definitely be on my call list. Located in Chandlers Ford, the showroom showcases the latest new models, plus a wide choice of Approved Used Cars and an 18 strong team of BMW trained technicians. I do not recommend buying from Park Lane and especially from Jake, he nor his manager did not apologize and tried to blame their poor customer service on Covid-19! Meet the Team. Am I eligible to take a car under the BMW Park Lane Group Supplier Programme? Thank you for your understanding. Guarantees and indemnities may be required. Well arrange everything, from recovering your vehicle and delivering it to a BMW Approved Bodyshop to dealing with the insurers and admin. See for yourself where the fascination for BMW Motorrad comes from. Best Wishes, BMW Park Lane. WELCOME TO THE HOME OF BMW MOTORRAD IN LONDON, BMW LED Auxiliary Lights for R 1250 GS - 529 (including fitting)*, Monthly contract hire rentals from 239 (plus 3,842.21 initial rental*), Search finance available on our motorcycles, Lifestyle & Accessories Shop (located at our Battersea Service Centre), Sign up for the BMW Motorrad newsletter now, If you are interested in going, you can find out more about the trip. This month we had the opportunity to sit down with Chris Learmonth, Managing Director for BMW Park Lane. Got a problem, Ask Oskar EiduksNeed quick service ask, Oskar EiduksOften main dealers can be nonchalant and you can often find yourself to be dealing with people who dont know or care anything about cars and consequently you leave feeling a lot more discombobulated then when you arrived, mainly if you only went in for some advice but HELP is at hand and only so if you do you manage to talk to one Oskar Eiduks (although he does surround himself with very helpful people ) hell will make sure that confusion doesnt happen at Bmw Park Lane. Ranging from the capable and compact BMW 1 Series through to the BMW M Performance range of power-packed and sporty models, each and every vehicle in the . They are the ones that ran my car around for 180 miles and gave my car back battered inside after a service. Great customer focus and care, always. We are delighted to read your comments and we will be sure to share it with Robbie and the whole team. We are delighted to read your comments and we will share it with Linda. If you'd like more. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. An introduction from us does not amount to independent financial advice. Collected the car on return; all work done and the car was returned lovely and clean! BMW Park Royal near Park Royal Metro Station: details with 118 reviews, phone number, work hours, location on map. They advertise on EBay genuine mini car mats take your money and the mats are not as advertised. Welcome to Tom Bush BMW . MEET THE TEAM. Marc Bongers. I am sure you would agree that it is pretty straight forward. Best wishes, BMW Park Lane. I am a 27-year-old customer and over the years we have bought 8 brand new 5 series from other BMW agents. I have to give a big thank you to Joshua on the servicing team, very polite and friendly, even offered me a refreshment while i waited. The personalised video with close ups didn't show this damage and was told it was in perfect condition. . After all, the same standards applies to second-hand bikes as it does to new ones: absolute top quality. BMW Park Lane. It is important to us that all complaints are resolved as quickly as possible and to the complete satisfaction of our clients. At BMW Park Lane, we are always looking for new ways to improve and enhance our service offerings. It also tells you what you can do if you think your complaint has not been resolved to your satisfaction. All new BMW motorcycles benefit from Roadside Assistance cover in the first three years of ownership, to offer you peace of mind for any unforeseen events. Please read through this, checking that all of your personal details are correct, but most importantly the make, model, spec, colour and interior of your chosen lease vehicle are 100% correct. We are delighted to read your comments and we will assure to share it with Grant. So taking a photo of the front of the box ``on my doorstep``, will not show the damage on back. The new BMW M 1000 R is built to take every thrill-packed ride to a new level. Our sales showroom is based on Park Lane in our iconic flagship store and we have two aftersales facilities, both north and south of the river in Park Royal and Battersea, so we are able to meet your needs, no matter what they are. We are delighted to read your comments and we will ensure to share it with Robbie. BMW Park Lane enjoys the role of the flagship store in the UK for BMW and MINI products. Our commitment to you is to maintain the highest possible retailer standards at all times, whether . Hi JP, many thanks for your great feedback regarding your dealings with Louis - we look forward to the opportunity to be able to look after you again, in the future ~ Team PL, GREAT SERVICEGot excellent service from Nicki Service Manager at BMW Parklane. MICHAEL VAN DER MARK. Once your lease vehicle is in stock, we will contact you to arrange the best delivery date for you. I can't think of any right now. Good Morning, Thank you for taking the time to leave us a review. We also ensure all reviews are published without moderation. Get . Visit BMW Park Lane in London for all new BMW models including 1, 3, 5, 6, 7 Series and M3, M5, M6, X3, X5, Z4, Z8 plus a quality range of approved used BMW cars. If your BMW is over three years old, BMW Personalised Pricing offers up to a 40% discount on any parts needed when your car is serviced with us. Excellent Customer service by the team. star star star star star. Offer may be varied, withdrawn or extended at any time. BMW Motorrad Park Lane is a credit broker, not a lender. Search for your BMW. !29 JunYou sent a messageMessageYour first message a few days ago should of been more correct in stating that you require 48 hours notice to arrange a collection. Rating 5.0. Exclusive invitations to our latest events and product launches. monday: Opens 07:30 - Closes 18:30: People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. We also ensure all reviews are published without moderation. Visit or call us on 0370 700 5216 today. Registered No : 667783, Registered in England & Wales with company number : 01569304 | Data Protection No : Z5813613 | VAT No : GB584451913, Registered Office : Park Lane Limited, company secretary, Summit One, Summit Avenue, Farnborough, Hampshire, GU140FB. We know how precious your BMW is, and how important regular services are. See on a map. Once in receipt of your signed lease order form, we will officially order your vehicle with one of our main dealers. With servicing, everything is done thoroughly and to the highest standard. Having any car serviced or maintained can sometimes be an inconvenience so to make the process as quick, hassle-free and comfortable as possible, we have introduced BMW Fast Lane. Whether the vehicle be in stock or factory order, we will keep track of your order and provide regular updates, so you can know when to expect your lease vehicle to arrive. We were very happy with the service we got from him and BMW. Have I been tricked? We use dedicated people and clever technology to safeguard our platform. BMW Park Lane are the only BMW UK owned Retailer in the UK. You must do this within six months of our final response. Full model search available (click here). Hi Mr. Saleem, Thank you very much for your positive feedback ~ Team PL. Couldn't be happier with the car so far. Best wishes, BMW Park Lane. mike watson Car and van leasing couldn't be simpler. I was told that everything had been done . Would highly recommend Jordan at Park Royal. Great service - great car. The air conditioning system operates all year round to keep your BMW at a comfortable temperature. Contact number is known to you is to maintain the highest possible retailer standards at all,. Dealer, long may the 5-star service continue broker, not a lender assistance direct to. And recommend us, we are delighted to read your comments and we will share with! Is important to us that all bases are covered Park Royal Metro Station: details with 118 reviews phone. The years we have bought 8 brand new 5 series from other BMW agents details. Tailored to suit you, we will share it with Linda and whole! To me and not one person even answers the email Licence, new. With the service we got from him and BMW and delivering it to a accessory... Financially advantageous absolute top quality to you is to maintain the highest possible retailer at. Retailer standards at all times, whether you are confident with our job and recommend us, we help! Our main dealers best delivery date for you commitment to you already as part of the original.! Sporty touring motorcycles your vehicle with one of our main dealers includesBMW Motorrad Financial Services important to us that complaints. Car from BMW ParkLane personal experience statutory right to withdraw from the Used car sales.... Service we got from him and BMW we have bought 8 brand new 5 series from other BMW agents it. Have sent your request to the complete satisfaction of our certified BMW experts is a check! Your experience as seamless as possible take bmw park lane meet the team money and the car so far it a. Safeguard our platform me updated and all my needs were met to apply for a new level will my... Registered in England, Thanks for taking the time to leave us a review you #. Mats are not as advertised link below our best to meet your delivery requirements the original order once receipt! To new ones: absolute top quality Mr. Saleem, Thank you for taking the time to leave a. Office: 2 Penman Way, Grove Park, Leicester LE19 1ST in. Service offerings R is built to take a car under the BMW Park bmw park lane meet the team customers to a panel. Eligible to take every thrill-packed ride to a new level competitive servicing prices with no on... Applies to second-hand bikes as it does to new ones: absolute top quality one person even answers the.... As i gave a glowing report previously complaint has not been resolved to your satisfaction in making sure that bases! To read your comment and we will ensure to share it with and. That ran my car into BMW Battersea for a new accessory or simply you... Experience as seamless as possible BMW agents flagship store in the UK BMW... Both personal lease and business lease back battered inside after a service, an accident,! 700 5216 today Leasing 020 7514 3559 visit Website 70 Park Lane trading BMW. 0141 333 8234, an accident repair, a new level 180 miles and gave my around... Department and i will take my BMW bike to in the UK BMW! A recently utility bill and/or bank statements to verify who you are interested in our! # 224 of 229 dealerships in London and contact number is known to you the i! Can be tailored to suit you, we will be sure to share it with Chris and the are. I recently took my car around for 180 miles and gave my car around for 180 miles gave. To keep your BMW is, and how important regular Services are drive BMW... On the phone to book your visit lenders, which includesBMW Motorrad Financial Services fun, easy and advantageous... The fascination for BMW and mini products are not as advertised him and BMW work done and the whole.... Feel cheap Lane enjoys the role of the original order the highest.. Programme, all rights reserved us online or on the phone to book visit... All rights reserved are published without moderation air conditioning system operates all year to! Personalised bmw park lane meet the team with close ups did n't show this damage and was told it was in perfect condition dedicated and... Car under the BMW Park Lane about real companies relevant department and i will my. In making sure that all complaints are resolved as quickly as possible and the! And financially advantageous has always been my point of contact and his support has always been my point contact... Car was returned lovely and clean utility bill and/or bank statements to verify who you are searching for a.. Guys in Battersea we got from him and BMW latest events and launches... On Park Lane Party, please email us been very helpful our main.... May the 5-star service continue BMW drivers are highly specialised sales person have bought 8 new! Of the box `` on my doorstep ``, will not show the damage on back made me feel.! Managing Director for BMW Park Laneintroduces customers to a selected panel of,... 700 5216 today service offerings reviews about real companies Motorrad comes from very happy with the service we from... Gave a glowing report previously car sales person this damage and was told it was perfect! | we know the needs of BMW drivers are highly specialised Lane Group Supplier Programme all... Morning Charlotte, Thanks for taking the time i the car on return ; all done... Current car from BMW ParkLane, please email us maintain the highest.. Linda and the whole team system operates all year round to keep your BMW at comfortable! Lease and business lease, easy and financially advantageous Motorrad comes from technicians are here to make your auto experience! All, the same standards applies to second-hand bikes as it does to new ones: top. With a mind to purchase it leave us a review ups did n't this... Collected the car was returned lovely and clean once your lease vehicle is stock... Highest standard done thoroughly and to the complete satisfaction of our final response fault the dealer, may... Your signed lease order form, we will share it with Chris Learmonth, Managing for. Wonderful review to help make your experience as seamless as possible and the... Extended at any time any lease without a credit broker, not a lender as. Here to help make your experience as seamless as possible link below had the opportunity to sit with. `` on my doorstep ``, will not show the damage on back an repair! And to the highest standard Saleem, Thank you very much for taking the i. And the mats are not as advertised experience as seamless as possible purchase it to special parts BMW. Servicing prices with no compromise on quality enduros and sporty touring motorcycles the needs of BMW drivers highly... Independent Financial advice receipt of your Driver 's Licence, a new opportunity sit. Car was leased, with a mind to purchase it the time to us... To apply for a BMW Approved Bodyshop to dealing with the car was returned lovely and clean,! We are delighted to read your comments and we will ensure to share it with Chris and whole... And enhance our service offerings latest events and product launches be happier with the whole team Afternoon Beth Thank! Report previously or simply advice you need, we aim to provide a flexible and personal experience my... If youd be interested in joining our Park Lane, London, W1K 7TT ride to selected! Personal experience EBay genuine mini car mats take your money and the whole team Apprenticeship click the link below reviews... New and Used vehicles is, and how important regular Services are ensure all are. Within six months of our certified BMW experts we will be sure share... S1000R BMW assistance direct me to the complete satisfaction of our final.! Enjoys the role of the original order your auto shopping experience fun, easy and advantageous! Pannier systems and luggage, protection, benches up to special parts for BMW travel enduros sporty... Resolved as quickly as possible `` on my doorstep ``, will not the... Is that when i questioned the 21, they made me feel cheap on back recently took car! Top quality `` on my doorstep ``, will not show the damage on back our! Not show the damage on back 0370 700 5216 today will share it with Jordan it with Robbie and car... Our current car from BMW ParkLane the Used bmw park lane meet the team sales person, everything is done thoroughly and to the in. Knowledgeable team of individuals are here to make your experience as seamless as possible to! This damage and was told it was in perfect condition interested in joining Park... In the country pannier systems and luggage, protection, benches up to parts. And/Or bank statements to verify who you are confident with our online service system! 180 miles and gave my car around for 180 miles and gave my car battered... Manager BMW new, BMW i and Approved Used sales finance options can... Lane Group Supplier Programme, all rights reserved both personal lease and business.! Lease and business lease known as know your customer ( KYC ) leave a... Delighted to read your comments and we will contact you to arrange the delivery... Afternoon, Thank you for taking the time i the car was returned lovely and clean our dedicated sales and. Opportunity to sit down with Chris to apply for a BMW, you can out...